The Vintage Insider:

FAQs for Our Savvy Shoppers

 

Shop Now, Pay Later: Vintage Finds Without the Vintage Wait

Shop Pay is a secure and convenient payment method that allows you to purchase vintage and one-of-a-kind items now and pay for them later. With Shop Pay, you can take advantage of interest-free payment plans, making it easier to budget your purchases. Shop Pay also prioritizes the safety of your personal information and payment details, so you can shop with peace of mind. With a few simple clicks, you can complete your purchase and receive your unique vintage item without worrying about immediate payment. Shop now and pay later with Shop Pay.

Antique Charm, Delivered to Your Doorstep

We currently ship all items from our Virginia Beach workshop to all 50 USA states via USPS or UPS Ground. Unfortunately, we do not offer US territory or international shipping at this time. We ship orders Monday through Friday and provide a tracking number via email. Most orders ship within 3-7 business days of being received, but please note that we cannot guarantee a specific delivery date. The estimated delivery date will be available via the tracking link we provide. We apologize, but expedited shipping is not available at this time.

We are committed to your satisfaction and want you to be completely happy with your purchase. If you require faster shipping, please contact us and we will do our best to accommodate your needs. Thank you for choosing Antiquish Home Decor!

From Our Home to Yours: Shipping Your Vintage Treasures

At Antiquish Home Decor, we're proud to offer furniture shipping to any US continental state through our partnership with professional white glove delivery companies.

Our processing time is typically 3-5 days, and delivery can take anywhere from 7-30 days, depending on your location. In rare cases of inclement weather, there may be a slight delay, but we will always keep you updated and informed.

To ensure a smooth and hassle-free delivery, please provide us with your correct phone number, address, and email at the time of purchase. We'll provide you with a trackable link so you can stay updated on the status of your delivery.

We want to make sure that your furniture delivery experience with us is as seamless as possible. Please note that our delivery service only includes delivery to the first floor of your home.

If you need your furniture delivered to a room on a higher floor or up flights of stairs, please let us know at the time of purchase so we can make arrangements with a delivery partner who can handle this for you. Please note that additional fees may apply for this service.

Rest assured that we take great care to wrap and strap your furniture securely in the delivery vehicle for safe transport. Thank you for choosing Antiquish Home Decor - we can't wait to bring a touch of vintage charm to your home!

Homegrown Happiness: Our Policy for Local Furniture Pick Up

We're thrilled to offer local pick up for your convenience! After placing your order, your item will usually be ready for pick up within 24 hours. To ensure you receive pick up notification and address, please provide your phone number and email address at the time of purchase. Please note that our storage facility is not open to the public, so pick up is by appointment only. When you come to pick up your item, please bring a friend to help lift and an appropriate vehicle to transport your purchase safely. Also, please keep in mind that items purchased online are not available for pick up at our Virginia Beach Antique Mall flagship store. All transactions made online are only available for shipping or local storage pickup with no exceptions.

The Feel-Good Guarantee: Our Returns Policy

Thank you so much for your purchase!

At Antiquish Home Decor, we want you to be completely satisfied with your purchase. We take great pride in the quality of our products and the service we provide to our customers. We're confident that you'll love your purchase, and we stand behind every product we sell. We want you to be absolutely thrilled with your purchase, so if for any reason you're not completely satisfied, please don't hesitate to reach out to us at antiquishhomedecorandmore@gmail.com.

Our team is always here to help and we're committed to your satisfaction. So, while we can't offer returns, we hope you'll feel confident in your purchase and the knowledge that you're supporting a small business that truly values your business.

Same Gems, Different Prices: Our Policy on In-Store vs Online Pricing

Welcome to Antiquish Home Decor! We want you to know that our antique and vintage items may have different prices depending on where you purchase them - in-store, online, or at our antique booth inside Virginia Beach Antique Mall.

Online purchases may have slightly higher prices due to the costs of shipping and handling. On the other hand, our antique booth and physical store have their own unique expenses that can affect pricing.

Please know that regardless of where you shop with us, we remain committed to providing you with the same high-quality products and excellent customer service. We appreciate your support and understanding as we continue to grow and improve our business.